Subcomisión de Calidad y Buenas Prácticas

Draft programme  Download PDF

Monday, 27 November. Afternoon

LEGAL REGULATIONS IN THE DIFFERENT EU COUNTRIES

  • Presentation, summary of key points in some of the legal regulations regarding minor offenders in different EU countries.
  • Analysis of the main differences between  the regulations.
  • Convergence proposal in terms of regulations for minors.
  • Development of a common framework in the intervention with minor immigrants.

Tuesday, 28 November. Morning

E.F.Q.M. QUALITY MODELS.

Speaker: Mr. José Joya Roldán. Manager Director of Roadmap

  • Theoretical presentation of the EFQM excellence model as a tool for management monitoring and improvement of the process.

Tuesday, 28 November. Afternoon

QUALITY PARAMETERS

  • Theoretical presentation of the EFQM excellence model as a tool for management monitoring and improvement of the process.
  • Strategic planification and self-assessment and monitoring models.
  • Design of agile ad affective communication channels among the different ...that take part in the fulfilment of the legal measures regarding minors (networks,...).

Wednesday, 29 November. Morning

SPECIALIZATION AND TRAINING OF THE TEAMS:

Speaker: Mr. Miguel Ángel del Ojo. Human Resources Director of Dopp Consultors

  • Specialization of the intervention teams through the exchange of experiences and the investigation as a suitable model of improvement.
  • Specialized trainig of the different professionals who take part in the intervention.

Wednesday, 29 November. Afternoon

PROFESSIONAL MODELS OF COMPETENCE MANAGEMENT

  • Definition of competences.
  • Definition of professional profiles.
  • Specialization of the job posts of the professionals who take part in the processes and duties underlying the abovementioned posts (knowledge, skills, attitud).

Thursday, 30 November. Afternoon

FIRST SU.CA.BU. CONSENSUS DOCUMENT

  • Sharing time of conclusions of the meetings.
  • Agreement to draw up a document of Quality and Good Practices in the development of programmes of fulfilment of legal measures regarding minors.

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