
Monday, 27 November. Afternoon
LEGAL
REGULATIONS IN THE DIFFERENT EU
COUNTRIES
- Presentation, summary of key points in some of the legal
regulations regarding minor offenders in different EU countries.
-
Analysis of the main differences between the regulations.
-
Convergence proposal in terms of regulations for
minors.
-
Development of a common framework in the
intervention with minor immigrants.
Tuesday, 28
November. Morning
E.F.Q.M.
QUALITY MODELS.
Speaker: Mr. José Joya Roldán.
Manager Director of Roadmap
-
Theoretical presentation of the EFQM excellence
model as a tool for management monitoring and improvement of the process.
Tuesday, 28 November. Afternoon
QUALITY
PARAMETERS
- Theoretical presentation of the EFQM excellence
model as a tool for management monitoring and improvement of the process.
- Strategic
planification and self-assessment and monitoring models.
- Design
of agile ad affective communication channels among the different ...that take
part in the fulfilment of the legal measures regarding minors (networks,...).
Wednesday, 29
November. Morning
SPECIALIZATION AND TRAINING OF THE TEAMS:
Speaker: Mr. Miguel Ángel del Ojo.
Human Resources Director of Dopp Consultors
- Specialization
of the intervention teams through the exchange of experiences and the
investigation as a suitable model of improvement.
Specialized
trainig of the different professionals who take part in the intervention.
Wednesday, 29
November. Afternoon
PROFESSIONAL MODELS OF
COMPETENCE MANAGEMENT
- Definition
of competences
.
Definition
of professional profiles.Specialization
of the job posts of the professionals who take part in the processes and duties
underlying the abovementioned posts (knowledge, skills, attitud).
Thursday, 30 November. Afternoon
FIRST SU.CA.BU. CONSENSUS
DOCUMENT
- Sharing time of conclusions
of the meetings.
- Agreement
to draw up a document of Quality and Good Practices in the development of
programmes of fulfilment of legal measures regarding minors.
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